Here is what I cover in this episode, why you need to listen- and how you will benefit.
In this episode I discuss why I no longer let a Tech CA do the pre consultation for a new patient exam.
The three levels of desire a patient has when they come to see you;
Level One: The problem they _______ willing to tell you.
Level Two: The problem they _______ willing to tell you .
Level Three: The problem they are ________ to tell you.
Being able to extract at least the first two levels of desire radically increased how easy it is to have a successful Day 2 and boost retention.
If all you get is level one, you can still be successful but it is very superficial and your level of connection risks being equally superficial.
_______ is the key to being able to extract the second and third level of problem/desire.
Thanks for listening everyone!
– Dr Paul Groulx
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